NEW TRAVEL RESTRICTIONS ADDED
UPDATE: FEBRUARY 24, 2020
NEW ENHANCED PRECAUTIONARY MEASURES FOR ALL GUESTS AND CREW
Updated: February 24, 2020
We have today updated our precautionary health measures for all guests and all crew who are due to travel on any of our cruises.
The enhanced changes are to ensure the health and well-being of everyone on board every one of our ships.
These are additional measures to the ones we introduced on January 24 in light of the COVID-19 (coronavirus) outbreak that originated in China.
We want to reassure you that everyone’s health and safety on our ships is our top priority and we can confirm there have been no cases of coronavirus on board any of our ships.
Guests embarking on a cruise are requested to take the following into account:
We are denying boarding to anyone from high-risk areas:
- Anyone who has travelled to, from or through mainland China, Hong Kong or Macau, (or transited via airports) in the past 14 days, or visited, will be denied access to the ship. The same rules apply to such guests’ travel companions (parent, spouse, child, siblings, or a companion who shares a stateroom).
- Similarly, anyone who lives in, or has travelled to, from or through any of the following towns in central northern Italy in the past 14 days, or visited, will be denied access: Casalpusterlengo, Codogno, Castiglione d'Adda, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo, San Fiorano and Vò. These are the municipalities that are subject to quarantine measures put in place by the Italian health authorities.
Rigorous pre-embarkation screening:
- Anyone who, within 14 days before embarkation, has had close contact with, or helped care for, anyone suspected or diagnosed as having coronavirus, or who is currently subject to health monitoring for possible exposure to novel coronavirus, will be denied boarding.
Keeping the ship free from infectious diseases:
- MSC Cruises has conducted and continues to conduct pre-boarding screening
by thermal cameras to exclude persons who may be at risk, and guests with signs or symptoms of illness such as fever (≥38 C°/100.4 F°) or feverishness, chills, cough or difficulty breathing will be denied embarkation. The same rules apply to their travel companions and will also result in a denial of boarding.
- Throughout the cruise, at ports of call, guests and crew embarking and disembarking will be frequently checked by thermal cameras for fever symptoms.
- In addition, there has been and will continue to be an elevated deep-sanitation on every ship in our entire fleet. There is increased
continuous disinfection of public areas especially frequently touched areas such as handrails, elevator buttons, door handles and reception desks, and people are reminded constantly to thoroughly hand-wash and use alcohol-based hand-sanitizers.